Scope

Rebound Health, Inc. (“Rebound”, “we”, “us”, or “our”) is committed to protecting the privacy of Personal Information (as defined below) and wants you to be familiar with how we collect, use and disclose Personal Information in accordance with the laws applicable to us. This Privacy Policy (“Policy”) is intended to describe our practices regarding information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (collectively “Personal Information”), for what purposes Personal Information may be used, and with whom we may share Personal Information. This Policy applies to any Personal Information we collect or receive about you, from any source, including our websites, mobile applications, the tools and services we provide (collectively the “Services”) and platforms where the Policy is located (collectively the “Platform”).

Our Platform is available only to users who can form legally binding contracts under applicable law. By using the Platform, you represent and warrant that you are: (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contract under applicable law, or (iii) using the Platform under your parent or guardian’s supervision and with all appropriate consents. If you discover that information of anyone under eighteen (18) years of age was submitted to the Services without the necessary consent from a parent or guardian, please contact us using any methods in the “Contacting Us” section below and we will remove such information.

OVERVIEW OF HOW USERS INTERACT WITH OUR SITE

The information Rebound collects and how we use that information varies based on how you interact with Rebound’s platform – in other words, if you (i) are a visitor to our website (“Website Visitor”), (ii) register for a Rebound log-in (“Rebound App Member”), or (iii) receive treatment from one of our therapists (“Rebound Therapy Member”).

Within the “Types of Information We Collect” section, the descriptions in the Website Visitor section apply to anyone visiting our website outside of the app, for example, someone researching trauma and different forms of treatment, whether they are a Rebound Therapy Member or not. The descriptions below that pertain to our members discuss how Rebound’s website and information collection works once you log into our portal.  As this section explains, for our Rebound Therapy Members, no information about your treatment, such as treatment notes, messaging with your therapist, how you are using our treatment tools, is made available to anyone other than as needed for your treatment or insurance coverage.

For visitors to our website, we do use tools such as cookies and pixels that enable us to make the site functional and help us with our marketing efforts, as discussed below. We also use these tools to help us promote our Services to you, to enhance your experience. We do not use pixels and cookies to enable third parties to serve ads to our website visitors about their own products or services, nor do we sell or rent our website visitors’ personal information to any third parties for their own advertising or marketing purposes. As discussed below, there is always the option to turn off cookies so that this tracking does not occur.

TYPES OF PERSONAL INFORMATION WE COLLECT

Rebound collects the following categories of information from you and about you that may, alone or in combination with other information, constitute Personal Information. We may have collected the following Personal Information about you within the past 12 months:

Website Visitor:

• Internet or Electronic Network Activity Information. Like most companies, we work with third parties, such as Facebook and Google, to collect information on page visits via cookies and pixels so that we can serve our members ads about our Services. This includes information regarding your interactions with advertisements and other websites, the type of device you use to access our Platform, and other unique or online identifiers like your device hardware model, IP address, or mobile operating system.
• Identifiers. These include your name, state, telephone number (possibly including your mobile phone number), email address, and IP address. This information is collected if you choose to “Book a free call” to learn more about our therapy services or request information about a clinical trial.
• Geolocation Data. We do not use location tracking. We can see data broadly related to location, such as emergency address and ip address, but the location tracking feature is not enabled.
• Employee Information. Please see our Employee Privacy Notice for information about our collection, use, and disclosure of information pertaining to job applicants and current and past employees.

Rebound App Member:

• We collect data for the purposes of providing the product, such as (1) the responses members give to onboarding questions to personalize the experience, and (2) data collected by and required for our therapy tools to work for members to do exercises. The information that you post and your username (which can be updated at any time) will be visible to others.
• Unlike many companies, Rebound has not configured our site with a Facebook login option to pull information about our members that is stored with Facebook. So, to give some examples, we are not collecting information about our members’ Facebook likes, profile information, or the messages they send.
• Members may log into our site using an email and password they create or via Google login. If they use Google login, Google, by default, will make available to us the member’s name, email address, language preference, and profile picture stored with Google. However, from that data, Rebound stores and processes only the member’s email address for the purpose of login.

Rebound Therapy Member:

• We must collect basic information like first name, last name, date of birth, emergency contract, insurance member ID (if choosing to use insurance to cover care), and credit card information for payment of services in order to provide treatment, and all in compliance with HIPAA.